Your room comes with complimentary wifi, the network name and password are located in your room or please ask at reception.

Bistro hours:

Lunch Tues - Sat: 11:30am - 2:30pm

Dinner Mon - Sat: 5:30pm - 8:30pm

Room service is also available during dinner hours

In your bathroom, there is a hair dryer. If this is missing please contact reception.

Continental Breakfast Tray - $15.50: Please fill out slip at reception and tray will be delivered to your room nightly

Please vacate your room by 10am, leave your key in your room and close the door behind you or drop the key at reception.

In the event of an emergency, please contact the hotel on 03 6431 4455 for assistance.

In case of fire or other major emergency, please call 000.

General trading hours are 9am - 9pm daily

Your room will be serviced daily. If you do not want your room serviced, please display the ‘Do Not Disturb’ sign and our team will respect your privacy.

LOSS OF OR DAMAGE TO GUESTS' PROPERTY
An accommodation provider is not liable to make compensation in relation to the loss, destruction or damage of or to property brought to tourist accommodation premises by or on behalf of a guest, except:
If the loss, destruction or damage is attributable to some negligence or deliberate or reckless act or default of the accommodation provider or an employee of the accommodation provider, or

If the property –
has been deposited expressly for safe custody with the accommodation provider or an employee of the accommodation provider authorised to accept guest's property for safe custody; and
if the accommodation provider or that employee requires it, has been placed in a container and fastened or sealed by the person depositing the property for safe custody; and
has been lost, destroyed or damaged while so deposited; or

if a notice that relates to the liability of an accommodation provider to pay compensation under this section is not conspicuously displayed in, at or near the reception office, reception desk or principal entrance of the tourist accommodation premises.

Limited complimentary car parking is available to all guests. The Hotel does not accept liability for any loss or damage to cars and their contents.

Reception is open 8:30am – 8:30pm daily, alternatively, please call us by dialling 9 from your room or on 03 6431 4455 should you need assistance

The reception team know the very best local activities around Burnie for you to get the most out of your stay.

We have a strict no smoking or vaping policy in all of our guest rooms, any guests who smoke or vape in their room will be fined $500